From Surviving to Thriving in Hybrid Work

How employee experience defines the digital workplace

Employees’ appreciation of the hybrid work model is clear. But if employers want to reap the benefits of this flexible work arrangement to fuel growth and productivity, they must optimize their hybrid work environments.

HFS Research, in partnership with Unisys, conducted a study examining the intricacies of the hybrid work environment, in which employees work from home and spend one to two days per week in the office. We built this analysis of today’s work environment on in-depth surveys of employers and their employees in the U.S., the U.K., Germany, and Australia, with 2,000 respondents from enterprises with revenue greater than $500 million.1 We surveyed employers, identified as managers and above, and employees with non-managerial duties to understand the commonalities and tensions between the two groups. Net-net, an effective hybrid work environment is one in which employees, their teammates, and their managers communicate effectively remotely and in person, taking full advantage of secure, reliable, collaborative technologies and having productive in-office time together.

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